The Certified Hotel Administrator (CHA®) Workshop 2016

The Certified Hotel Administrator (CHA®) is the most prestigious certification available to a hotel general manager and hospitality executive.   It identifies the recipient as being part of an elite group of hospitality professionals who by combining education and experience with dedication to the industry have achieved a high level of expertise. The certification is offered by the American Hotel & Lodging Educational Institute (AHLEI). In order to become certified by AHLEI, you must meet the knowledge and experience requirements and successfully complete a certification examination. 

School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University will host a workshop during 15-17 February 2016, for those who are planning to take the Certified Hotel Administrator (CHA®) certification examination. The workshop will help you familiarize with the CHA® Certification Study Guide.

Interested candidates are requested to submit their CHA® examination application and pay the examination fee directly to AHLEI.  For details about the admission requirements and application form, please visit: Candidates who are accepted by AHLEI to take the CHA® certification examination will receive the Study Guide directly from AHLEI.

The Certified Hotel Administrator (CHA®) Workshop details are as follow:

Date 15-17 February 2016
Time 9:30am to 5:00pm

Venue School of Hotel & Tourism Management
The Hong Kong Polytechnic University
17 Science Museum Road, Tsimshatsui East
Kowloon, Hong Kong 
Instructors  Professor Cathy Hsu, Chair Professor and CHA
                   Mr Ryan Smith, Instructor and CHA
Fee   US$800 or HK$6,240 (this fee does not include the CHA® Study Guide and examination)

The CHA® Workshop covers in three days six key areas: Financial Management, Sales and Marketing, Leadership Management, Human Resources Management, Rooms Management, Food and Beverage Management.
Deadline for submitting the application form for the CHA® Workshop is 31 December 2015.  Successful applicants will be informed individually.

Download the CHA® workshop application form here, or contact Miss Flora Ng at School of Hotel and Tourism Management, The Hong Kong Polytechnic University by email: or phone: (852) 3400-2635.

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